Practice management software is the backbone of your medical office. It keeps day-to-day operations running smoothly and efficiently. Picking the wrong software could mean serious trouble for your organization, such as delay in waiting times, incorrect billing, unreliable scheduling and prolonged business processes. Make sure you invest in a program that lives up to your expectations with the following tips to finding the best management softwares on the market.
Tips for Choosing Practice Management Software
Simplify your search with these tips that outline what you should look for in a medical office management software. Looking at reviews can be a great starting point to determine if the softwares you’re considering have the features you need, whether your focus is on advanced billing or remarkable customer support. Whatever specific needs you have, make sure the practice software you select has:
User-friendly and customizable dashboard. Your medical staff should be able to reach all the tools they need within a few clicks. An easy-to-use interface where medical office personnel access information and applications they use most frequently is important for their overall experience with the software. This will allow them to do their jobs efficiently without interruption or delay, leading to more streamlined day to day operations.
Basic scheduling components. Most medical offices invest in practice management systems for their ability to effortlessly schedule, cancel and change appointments. Simple scheduling programs also incorporate automated email and text confirmations that significantly reduce cancellations. This feature can help improve communication between your office and your patients, while minimizing the workload on your staff.
All-in-one billing functions. A complete billing capability that manages insurance verification, claim filing and revenue cycles works wonders for collection rates in billing operations.
Advanced reporting and analytics. If you know how to analyze and use real-time reporting tools, these analytics provide organizations with valuable insight on how they’re utilizing resources. They also give offices information on where they need to improve operations to maximize productivity.
Exceptional customer support. Responsive human support is important for medical offices that are trying to operate a practice management software. It takes time to learn and get accustomed to the comprehensive software. When problems arise, practices should be able to get immediate support. Live customer support and sufficient training are key features in a great practice management product.
Top Software Reviews
athenaCollector
As an industry leader and Best in KLAS 2014 software for billing and practice management, athenaCollector is a great solution for control over everyday operations, quick payment delivery and improved workflow. With patient billing, scheduling and records, as well as claims and inventory management capabilities, athenaCollector makes practice management a breeze. Take a look at athenaCollector reviews by business managers and administrators here.
NueMD
NueMD is a suite of software services for any-sized medical practice that includes practice management, electronic health records (EHR) and medical billing. This comprehensive software utilizes standard practice management software functions, such as appointment scheduling and patient billing, and highlights the features that set it apart, such as its extensive medical billing capabilities, in which filing claims and reimbursements are key components. In addition to charting, the EHR enables e-prescribing, laboratory report tracking and secure fax management. NueMD also has an attractive mobile feature that gives medical professionals access to clinical and financial data on the run. Read NueMD feedback here and here.
Kareo
This web-based practice management and medical billing software made it onto our list because it’s very popular with small to mid-sized medical offices and it has integrated electronic claims processing that is user-friendly and easy to set up. Appointment scheduling, insurance eligibility verification, electronic claims, electronic insurance payments, collection, document storage and custom reporting are only a few of Kareo’s capabilities that make practice management simple. The intuitive interface provides an easy to use software that is affordable, without a contract or fees. Kareo is widely used by mental health, family medicine, cardiology, chiropractic and pediatric specialties. Check out what medical professionals are saying about Kareo here.
AdvancedMD
AdvancedMD is a cloud-based, integrated EHR and practice management software that offers your basic scheduling, registration, documentation, and e-prescribing, in addition to revenue management and financial reporting. The EHR component gives medical staff access to patient data, automatically delivers charges to billing staff and populates lab results into patient charts. Staff can also complete check-in, transfer patient data from any system and customize scheduling with this all-in-one software. Learn more about this practice management platform by clicking here.
Practice Management Systems and Online Backup
Medical practice management software and online backup software go hand-in-hand. When you transition your medical office from paper-based files to digital documents and data, you need to protect and secure that patient information from catastrophic events, such as natural disasters, viruses, human error and hardware failure. If someone from your medical staff accidentally deletes a pertinent document or record, what is your contingency plan to retrieve it? An offsite, online backup software is the only foolproof way to comply with HIPAA backup requirements and ensure your EMR and business files are never lost for good and always accessible when you need them.
