Product Features

Personal

Personal accounts are designed to protect the data on a single computer. For most home users the Basic account will suffice; this account backs up data on the primary drive. For users with multiple drives and external drives the Plus and Premium accounts will protect all drives attached to a single computer and give users more control over which data to back up. While these accounts filter out business and media file types you can add any file type to your backup by contacting support.

*File formats filtered out in Personal Accounts. Contact support if you need to back up one of these file types.
.tmp .db .sqlite .zip .msi .exe .iso .msp .sql .vhd .vhdx .vmdk .dll .7z .rar .vmem .cab .bak .log .cf1 .chm .com .cpl .dmp .drv .evt .inf .ico .jar .lex .lib .msm .mst .ocx .otf .pnf .pf .prn .reg .rll .sys .ttf .vxd .chq .chw .hlp .hxi .hxq .hxr .hxs .abf .afm .bdf .dfont .eot .fnt .fon .lwfn .otf .pfa .pfb .pfm .suit .ttc .ttf .ani .ann .bmk .cnt .cur .dev .drv .dvd .ffa .ffl .ffo .ffx .ftg .fts .gid .grp .img .ini .ins .ipf .isp .its .kbd .kext .key .msc .nt .plist .pol .pref .prf .pwl .scf .scr .sdb .swp .theme .vga .vgd .fxp .jse .obs .prg .rox .shb .win .pch .sbr .pdb .obj .bsc .ilk .ncb .idb .v2i .vmc .vmsd .vmx .vmsn .spf .spi .tib .bkf .p3m .nsf .pat .dds .bik .pak .upk .scmap .wim .cfg .wtv .mzz .msu .mkv .mp4 .mpg .mov .avi .vob .m4v .wmv .m2v .swf .lock .data .ez3

Small Business

Small business accounts are differentiated by the amount of storage included in the account, all other features are the same. With Small Business accounts you can add any number of computers and unlimited drives which share the same data pool. By contrast, Personal accounts are for a single computer. For an additional fee, these accounts can add server modules for specialized backup and 24/7 pro support. These items are included in PRO accounts and are the reason for much of the cost savings in Small Business accounts.

Features available for additional cost

Server Pro

Server Pro includes unlimited servers/computers, drives, and comes with most server modules as well as 24/7 pro support. There are minimal fees for some modules and services. This service is for enterprise data that is complex and voluminous.