The typical home laptop/desktop is used for personal finances, entertainment, family pictures and videos. Additionally, there are power users who create art, music, and more on their home machines which require external drives. Our Personal family of products is designed to cover these scenarios in the most cost-effective manner possible.
If there is a single primary drive backed up, as is the case with our Basic product, we can offer our lowest price. Home computers are limited in the number of both internal and external drives that can be added so by “unlimited” we mean we cover all home computer drive configurations. Although data usage can be high with home computers, the lower complexity of the data allows us to store it more efficiently and so costs remain low with all our Personal products.
Our software checks for file changes continually. When you save a file we detect it and copy it to our servers. The difference between how you save it and how we save it is this: you keep only the new version saved, but we keep both the newly saved version and all previous ones.
This is invaluable if a file is corrupted or attacked by a virus. You can rescue an earlier version of the file, usually with minimal loss of information. However, keeping every new version doubles, triples, quadruples etc. the amount of data saved on our servers with each version.
By limiting the amount of time old file versions are kept we can conserve data and lower the cost of our service.
What about Basic makes it so cost-effective?
BASIC backs up unlimited data on one drive, the C: (or primary) drive. The data is less complex to store and restore than business data, which allows us to offer our lowest price.
Versions are saved for 60 days. This keeps the data size from multiplying too large (see About Versions), while still giving users the security of versioning.
Basic accounts also have an automatic setup that restricts certain file types and directories by default. The max individual file size that can be saved is 5GB. These restrictions should not impact home users and they make the low cost of this account possible. In special cases users can always make a request to back up any file type by contacting Support.
What makes PLUS cost more?
PLUS backs up unlimited data multiple drives on one computer. This covers all drive configurations on home computers, which increases the amount of data significantly.
Versions are also saved for a longer period, 90 days, which multiplies the amount of stored data, but gives users additional time to recover old file versions.
PLUS accounts have a Custom Setup. Users can determine exactly which files, directories, and drives they want backed up. The individual file size limit is increased to 10GB.
What separates PREFERRED?
PREFERRED not only backs up unlimited data on multiple drives to the cloud, but can backup up your data to an external drive attached to your computer as well. This makes data recovery ultra fast while still providing the security of an off-site cloud backup.
Additionally, versions are kept for a 180 days, which multiplies data, but gives users ample time to recover old file versions.
Preferred accounts have a Custom Setup. Users can determine exactly which files, directories, and drives they want backed up. The individual file size limit is increased to 20GB.
Fast disaster recovery
Automatic, continuous backup
Limitless Cloud Storage
Control at Your Fingertips